The healthcare industry serves to improve and maintain the physical and mental well-being of the community through curative, preventive, rehabilitative, and palliative care.

The industry comprises several key players:

  • Practitioners including doctors, nurses and caregivers
  • Public and private healthcare facilities, including hospitals, clinics, nursing homes and hospices
  • Specialised biomedical organisation, dealing with the research and development in fields like neurology, genetic engineering and medical devices
  • Pharmaceutical subsector, responsible for the development, production, testing and distribution of commercial drugs

In times of crisis involving natural disasters, emergence of pandemic and epidemic diseases, and acts of terrorism, the industry also performs the duty of emergency response and recovery to contain and minimise damage to lives and the economy.

ICT utility is commonplace in healthcare, ranging from use in organising patients’ medical records and managing appointment bookings to mobile monitoring of warded patients’ conditions and coordinating mobilisation of ambulances during emergencies.